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  I feel the service I attempted to receive from this company was very poor during the time of my mothers passing. I was being over charged and told different pricing several times by the same person. I then contacted another local funeral service that was able to do the same request for less. I feel Mrs. Engred was just trying to prey on my lack of knowledge of the process and wanting to do what's right for my mother. I was wanting to transport my mother to a different state to have her service and another funeral home was to come and pick her up, she had informed that Ohio had to do the embalming and prepare her which I had come to find out that was false I just needed a funeral home that was willing to sign the death certificate and accept the body. She also informed that If she accepted the body it would be a hold and transport of remain fee, up to five days and after five days additional days will be accessed. The prices that was quoted just for the mileage alone was not as friendly and welcomed as they would like you to believe. The amount quoted for my mothers service to not have it here with this company was way less and affordable elsewhere. The sad part about it is my mother used this funeral home for my step father during his passing and we thought we try again.

  Added January 18, 2017 by Kardayshia Allen